Privacy Policy

This Privacy Policy explains how Moda Mingle, a brand owned and operated by [Insert Company Name] (“Moda Mingle”, “Company”, “we”, “us”, “our”), collects, uses, stores, and shares your (“User”, “you”, “your”) personal information in connection with your access and usage of the Moda Mingle marketplace, including the website https://www.modamingle.co.in and other products/services (collectively referred to as the “Platform”).

This Privacy Policy is designed with your privacy in mind, and we want you to have a complete understanding of how we handle your personal information. It is important that you review the policy thoroughly, as it explains how we collect, use, and protect your personal data and what rights you have regarding that information.

YOUR CONSENT

Please take a moment to review our privacy practices. If you have any questions, feel free to reach out. By using the Platform or accessing the website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the Platform.

By continuing to use the Platform, you consent to the collection, storage, processing, transfer, and sharing of your personal information (including sensitive personal data) as described in this Privacy Policy.

OUR COMMITMENT

At Moda Mingle, we are committed to ensuring your privacy and safeguarding your data. We process personal information in accordance with this Privacy Policy and take appropriate measures to protect your data.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect the following types of information for the purposes outlined in this Privacy Policy:

• Personal Information: We may ask for your personal details such as your name, email address, phone number, billing and shipping address, and payment information (credit/debit card details or other payment methods).
• Device Information: We may collect information about your device, including its model, operating system, unique device identifiers, and mobile network information to improve your experience and ensure the proper functioning of our services.
• Location Data: If you provide permission, we may collect location data (GPS or network-based) to facilitate services such as delivery or personalized offerings.
• Sensitive Data: We may collect financial data (such as payment instrument details) to process transactions. We take extra care in handling sensitive personal information and only store it for as long as necessary for the purpose it was collected.

HOW WE COLLECT YOUR INFORMATION

We may collect information from the following sources:

• Directly from you: When you register for an account, place an order, fill out forms, or communicate with us through the Platform.
• Automatically: Through the use of cookies, web beacons, and similar technologies when you interact with the Platform. This helps us improve the user experience, analyze usage patterns, and provide you with personalized content.
• Third-Party Providers: We may also collect information from third-party service providers, including payment gateways, shipping partners, and analytics providers, to process your transactions and enhance your experience.

WHO WE SHARE YOUR INFORMATION WITH

We respect your privacy and do not share your personal information with irrelevant third parties. However, we may share your information with the following entities:

• Service Providers: We may share your data with third-party service providers to fulfill your orders (e.g., delivery companies, payment processors) and to perform other services on our behalf (e.g., marketing, data analysis, customer service).
• Third-Party Sellers: If you purchase products from third-party sellers on our platform, your personal information may be shared with them to complete the transaction.
• Legal Authorities: We may disclose your information to government agencies or legal entities if required by law or to protect our legal interests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.

LOCATION DATA

To provide location-based services, we may collect your approximate or precise location if you grant permission for location access. This data helps us deliver services such as order fulfillment, personalized offers, and product availability near you.

CHILDREN'S DATA

Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

WHY IS YOUR INFORMATION BEING COLLECTED?

We collect and use your information for the following purposes:

• To personalize your experience and tailor content and offers to your preferences.
• To process payments and fulfill your orders (including delivery, returns, and customer service).
• To send you promotional materials or offers based on your interests (if you opt-in for such communication).
• To improve the performance and features of our Platform based on user activity and feedback.
• To comply with legal obligations and respond to requests from government or regulatory authorities.

HOW LONG DO WE STORE YOUR INFORMATION?

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For sensitive personal data, we retain it only as long as necessary for the transaction or legal requirements.

If you wish to have your data deleted, please contact us at the details provided below, and we will assist you in deleting your information in accordance with applicable laws.

DATA PROTECTION

We take reasonable security measures to protect your data from unauthorized access, loss, or alteration. All personal data stored on our platform is encrypted, and we restrict access to only authorized personnel.

While we implement industry-standard security measures, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot warrant the security of your information during transmission.

YOUR RIGHTS

As a user, you have certain rights regarding your personal data under applicable laws:

• Right to Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to correct inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restriction of Processing: You may request restrictions on how your data is processed.
• Right to Object: You may object to the processing of your data in specific situations, such as for direct marketing purposes.

To exercise these rights, please contact us at help@modamingle.co.in. We will respond to your requests within the time frame required by law.

WHAT HAPPENS IF WE UPDATE THIS POLICY?

We review and update this Privacy Policy periodically to reflect changes in our data practices. When we update the Privacy Policy, we will post the revised version on our website, along with the updated effective date. We encourage you to check this page regularly for updates. By continuing to use the Platform, you accept the changes to this Privacy Policy.